Please Note: Please allow 1 to 3 business days for your order to ship. If a part(s) will take more than 3 business days to ship we will notify you via email. Please note weekends and holidays and not considered business days. Please visit our Shipping & Returns page for more information or contact us at 1-800-293-1848.

INTERNATIONAL ORDERS PLEASE NOTE: Any taxes, duties and or fees are additional and paid by the receiver and or customer. Please visit the Shipping & Returns page and scroll down to the the International Shipping section for important information.

Expedited Shipping Services: Next Day Air, 2nd Day Air and other Expedited Shipping Services will ship when the order is processed or when the part or parts are back in stock at which time, we will send you the tracking number. Please note these shipping services do not include Saturday or Sunday delivery.

Please make sure to add us to your approved email list.

Please keep in mind Saturday, Sunday and holidays and not considered business days.

For your convenience, we are ready to assist with all inquiries regarding the availability of all items featured on our website.

Shipping within the US

We ship within the US, including Hawaii, Alaska, APOs, FPOs, US Territories and Freely Associated States.

Shipping Methods

We have several shipping methods available via the United States Postal Service (USPS) Priority Mail and FedEx.

Priority Mail takes 2-3 days and will require additional time when shipping outside of the lower 48 states.

FedEx Ground can take up to 7 days depending on your location. FedEx Ground is only available to the lower 48 states and Canada.

For your convenience, we offer expedited services such as Express Mail and Next Day Air (where available). Please ask your friendly sales associates for more information and pricing.

Signature Confirmation and Insurance are available at an additional cost and must be requested at time of order.

International Shipping

USPS

USPS Express mail takes up to 8 days, maybe longer.  Priority Mail can take anywhere between 9-15 days and in some rare instances may take up to 40 days.

Please keep in mind the local post office in the US will transfer the package to the destination country’s local post office for final delivery to the recipient.  At which point we have to wait to receive information from the destination country’s local post office for all tracking number updates.  In some cases this may take up to 40 days or more.  This is true for both USPS Priority and Express Mail.

For example, an order shipped to Australia via USPS will be picked up by USPS (United States Postal Service EMS) here and shipped to Australia’s Post Office after it clears the Australian Customs Office.  At this point all updates will be posted by the Australian Post Office.

FedEx

FedEx has excellent tracking and very reliable delivery dates. Times vary depending on location.

Taxes

Any taxes, duties and or fees associated with importation assigned by your country’s customs department are additional and are to be paid for by the receiver and/or customer.

Return Policy

For your convenience we offer the easiest and best return policy in the industry.

Simply ship the unopened (still in its original packaging) parts you would like to return back to us and make sure you write the order number on the box (a copy of the invoice would be helpful). You can print a copy of your invoice from the original email order confirmation or on you orders page when you log into your account.

Please send returns to:

Cobra Transmission
126 E Center Ave
Sebring, Florida 33870
USA

There are some exception and limitations explained below.

We have a 30 day NO-HASSEL return policy on all eligible products. No returns or refunds after 30 days from which the order was received. The date is established according to the tracking number; if the tracking number is not available or does not indicate the delivery date, we will estimate 40 days from the date of original purchase.

  • Returns do not have any restocking fees.
  • No returns on kits or parts that have been opened. For example, if the original packaging is opened or torn; as we are not able to put this back on the shelf or resell.
  • No returns on electrical parts or special orders.
  • No returns on manuals, and or educational materials.
  • Items that are damaged in return shipping are the responsibility of customer.
  • Complete units can be returned within 7 days of original purchase. Unit must be uninstalled and in its original packaging.
  • Shipping and Handling on returns is the responsibility of the customer. We provide shipping labels on defective products.
  • We strive to make your shopping experience as easy and pleasant as possible and welcome your feedback.
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